Rates & Insurance

Clear pricing, real support.

Transparent rates, an honest answer about insurance, and a dedicated billing specialist who handles the paperwork for you.

Administrator completing insurance paperwork on a clipboard

1,000+

Families Served Since 2016

4

Bay Area Offices & Telehealth

4.6 ★

Rating on Zocdoc

$54k+

Reimbursements Recovered

Fees & Rates

What it costs

Rates vary by service and scope. Your free 15-minute consultation includes a specific quote tailored to your needs.

Therapy

Individual, couples, family & group

$225–$550

per session

Rates vary by service and whether the therapy is provided to an individual or group.

Assessments

Psychological & educational testing​

$3,750–$15,000​

comprehensive​

Pricing reflects scope and complexity. Specific quote provided at consultation.

Executive Functioning

Coaching, Tutoring & COGMED

$100–$400

per session

Program-level pricing for One-on-One, Single Goal, and College Acceptance discussed at consultation.

Forensic & Court

Evaluations & expert witness

$5,000+

by service

Custody evaluation fees vary significantly based on case specifics.

Fees & Rates

What it costs

Rates vary by service and scope. Your free 15-minute consultation includes a specific quote tailored to your needs.

Therapy

$225–$550

Individual, couples, family & group

per session

Rates vary by service and whether the therapy is provided to an individual or group.

Assessments

$3,750–$15,000

Psychological & educational testing

comprehensive

Pricing reflects scope and complexity. Specific quote provided at consultation.

Executive Functioning

$100–$400

Coaching, Tutoring & COGMED

per session

Program-level pricing for One-on-One, Single Goal, and College Acceptance discussed at consultation.

Forensic & Court

$5,000+

Evaluations & expert witness

by service

Custody evaluation fees vary significantly based on case specifics.

Insurance

How insurance works at Unfold

Network Status

We're in-network with UHC/Optum and Aetna. For all other plans, we're out-of-network — but our insurance specialist submits claims on your behalf for reimbursement, at no extra cost to you.

Even if we’re labeled out-of-network by your plan, it’s not uncommon for insurance companies to cover 20–60% of out-of-network therapy costs. Many of our clients use out-of-network benefits to get reimbursed for a significant portion of our session fees.

As a free service, Unfold Psychology will submit insurance reimbursement on your behalf. In 2025, our insurance specialist helped clients recover over $54,000 in insurance reimbursements — and that doesn’t include superbill submissions. We can help you understand your benefits before you start, file submissions, advocate for your needs, and fight appeals.

All fees are prepaid by clients and collected within 24 hours of service. We provide superbills to make the reimbursement process easy, and our insurance specialist can submit claims to your insurer on your behalf — at no extra cost to you.

Why Families Choose Us

Real support, not just paperwork

Free insurance submission

We file your reimbursement claims on your behalf at no extra cost — most practices charge for this or won't do it at all.

No cancellation fees within the week

Life changes rapidly. Kids forget. People get sick. Make the session up within the week and there's no penalty.

Dedicated billing specialist

Jelipsa Francis handles the paperwork so you don't have to — claims, appeals, superbills, and all the back-and-forth with your insurer.

Payment

How to pay

We accept all major payment methods and HSA/FSA-eligible funds.

All major credit cards

Visa · MC · Amex · Discover

HSA & FSA

Pre-tax dollars accepted

Square

Digital payments

Cash

Accepted in-office

Check

Made out to Unfold Psychology

Superbills provided

For out-of-network reimbursement

Cancellation Policy

Life happens — we get it

No cancellation fees if you reschedule within the week

Unlike 99% of other doctor's offices, we are empathetic to the reality that life changes rapidly. Kids forget, they get sick, sometimes they just don't feel like it. We do not think it is appropriate to penalize your family.

While we ask you to do everything you can to avoid missing sessions, we have NO CANCELLATION FEES OR PENALTIES for missing a session if you make the session up within the week.

MEET JELIPSA

Jelipsa Francis

Jelipsa Francis, patient and insurance coordinator at Unfold Psychology

Patient & Insurance Coordinator

With over 12 years of experience in customer care, Jelipsa is an expert at navigating the "paperwork side" of therapy. She handles the complexities of insurance claims and billing with meticulous care, so that you don't have to. Jelipsa is committed to making the administrative process seamless and stress-free, allowing you to focus on what matters most — your own health and well-being.

If you have any questions related to billing, please don't hesitate to contact us. We provide superbills every month and are more than happy to speak with your insurance company to discuss payment options.

Common Questions

Rates & insurance, answered

How do I get my insurance company to reimburse me?

If you’re seeing us out-of-network, it’s not uncommon for your insurance company to cover between 20%–60% — sometimes 100%, depending on your plan. You’ll be provided with a superbill containing the applicable CPT codes, diagnosis, and specifics of your visit. As a courtesy, Unfold Psychology will submit insurance reimbursement on your behalf.

Why aren’t you in-network with more insurance plans?

We’re in-network with UHC/Optum and Aetna, and we’re always evaluating others. For many plans, though, we choose to stay out-of-network — because insurance companies often limit the degree and speed of care we can provide. Our priority is getting clients and their families the help they need, when they need it. Providers who are fully in-network often have long waitlists or no openings for new clients. Staying out-of-network with most plans lets us keep care timely and flexible, while our insurance specialist helps you recover as much as possible through your out-of-network benefits.

Can I use HSA or FSA-eligible pre-tax funds to pay my bills?

Yes. HSA/FSA dollars — a special dispensation through your insurance for any kind of health care — are highly encouraged. They are a terrific option that many insurance companies offer.

Will you help with my insurance paperwork?

We are sensitive to the added stress involved in working with insurance companies, and we work with you and your insurance company to help you get the highest possible reimbursement rate possible. Jelipsa, our dedicated billing specialist, handles claims, appeals, and superbill submissions on your behalf.

LOCATIONS

Four Bay Area offices

Plus telehealth throughout California.

San Jose

1120 McKendrie St.

San Jose, CA 95126

Corte Madera

100 Tamal Vista Blvd., Ste. 107

Corte Madera, CA 94925

Oakland

1955 Mountain Blvd., Ste. 101

Oakland, CA 94611

San Francisco

2860 Laguna St., Ste. 101

San Francisco, CA 94123

We are proud to provide inclusive care for the LGBTQIA+ community.

Ready to take the next step?

Book a free 15-minute consultation. We'll listen, answer your questions, and help you figure out the right path forward.

Or Text Us at (650) 993-9321

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